City AI
White-labeled municipal assistant that answers resident and contractor questions using only that jurisdiction's approved knowledge.
- Used by Liva AI
- Referenced by EIE
White-labeled municipal assistant that answers resident and contractor questions using only that jurisdiction's approved knowledge.
Architecture
City AI never answers from model memory. Every response is grounded in an approved Knowledge Center document scoped to the active jurisdiction, and every grounded claim carries a citation back to this platform.
Capabilities
- Jurisdiction-scoped retrieval
- Branded web and kiosk deployment
- Multilingual response handling
- Escalation to staff with transcript
- Answer analytics and knowledge gap reporting
Example workflows
Resident permit question
Guided end-to-end path for a resident permit question scenario, including required knowledge and escalation points.
Contractor fee estimate
Guided end-to-end path for a contractor fee estimate scenario, including required knowledge and escalation points.
Inspection scheduling guidance
Guided end-to-end path for a inspection scheduling guidance scenario, including required knowledge and escalation points.
Screenshots and video
City AI reviewer console
Reviewer console with findings, citations, and override controls.
City AI in three minutes
Walkthrough of a complete workflow from intake to decision.
Frequently asked questions
Does it replace a human reviewer?+
No. It produces a reviewed-ready findings set. A licensed reviewer approves, edits, or rejects every finding.
How are adopted editions handled?+
Each jurisdiction record declares its adopted editions and local amendments; retrieval is filtered to those editions.
Can it be white-labeled?+
Yes. Branding, domain, and knowledge scope are configured per deployment.
Roadmap
| Horizon | Planned capability |
|---|---|
| Next | Structured correction letter templates per jurisdiction |
| Following | Cross-jurisdiction comparison in reviewer console |
| Exploring | Voice-driven review dictation |
Related APIs
POST /v1/reviews
Authorization: Bearer <token>
Content-Type: application/json
{
"jurisdiction": "us-ca-brisbane",
"permitType": "residential-addition",
"documents": ["doc_8f21c"]
}Related documents
Endpoints
Endpoints for the Building Intelligence platform API.
Salesforce
CRM and identity integration — Customer records, entitlements, and future authentication for personalized documentation.
Getting Started with the Knowledge Center
How the Building Intelligence Knowledge Center is organized, who it serves, and how humans and AI systems retrieve knowledge from it.